Christian Ricks, J. D., Director of Operations

Christian has been with TeleCompNET, Roger's original telecom company since 2000. She is responsible for the daily operations of all telecommunications, customer service, consulting, proposals, order entry, billing, and problem resolution. Christian is our first line of defense when dealing with any telephone line or circuit issues. She is on top of all problems and finds the speediest solution with carriers such as SBC/ATT, BellSouth, Sprint, TouchTone and all other telecom carriers and resellers to get our customers back up and running smoothly.

Christian holds a Juris Doctorate Degree of Law from the University of Arkansas, and is located at our Tulsa, Oklahoma office.

Bill comes to TeleComp with a diverse background in the entrepreneurial world, Bentonville police force and paramedic services. He is responsible for product sales primarily in the Benton County Arkansas and NE Oklahoma territories. Bill is extremely knowledgeable in AT&T and Embarq circuit/bill auditing and the ShoreTel VoIP product line as well as many other products and services we offer.  He works extremely hard on his accounts and is known for being a consummate customer advocate.

bfernandez@telecomp.net

Zack started with TeleComp in April of 2006 out of Springfield, MO. He was brought on to expand TeleComp's presence in Missouri, specifically handling special projects with Embarq (formerly Sprint) in Jefferson City, Lebanon, and Rolla. Zack handled this responsibility until May of 2007, at which time we asked Zack to relocate his family to Northwest Arkansas, TeleComp's corporate headquarters.

Zack is now the Regional Sales Manager for TeleComp in Washington County, and handles sales, customer service, consulting, and problem resolution in both Springdale and Fayetteville. His primary focus is in helping clients find the right solution to their technology needs in addition to expanding market awareness of our ShoreTel IP Telephony phone system. Zack's strong background in customer service combined with his technical knowledge make Zack ideally suited to this task. Additionally, Zack's pre-sales consulting ability with other wireline products such as Internet T-1 circuits, MPLS networks (WANS for multiple location businesses) enable Zack to customize solutions for any technology need.

Wally recently moved from Arkansas to the thriving SW Missouri city of Branson and joined the TeleComp team as our Regional Sales Manager. He went on perhaps one of the most rapid training courses in the history of TeleComp and learned the wireline business. Whereas TeleComp has a peak performing history with AT&T in the SW United States, we have started working with NuVox, a CLEC (our first) in Branson, to offer dial tone as a competitor to the dominant carrier (ILEC) CenturyTel. And yes, Wally knows more about NuVox wireline products than anyone on staff at TeleComp (and some on staff at NuVox!).

Additionally, we will be offering both Nortel traditional phone systems and ShoreTel VoIP phone systems in the Branson area.

Wally has worked in Sales during all of his professional life, with 8 years as a Sales Manager and Trainer for Wyndham Resorts.

We are looking forward to moving into Branson and offering new technology for the business community in that area, of which the city of Branson has been offered such up to date technology products. This is quite possibly the largest opportunity for success TeleComp has experienced as a company, and we're excited to have Wally leading the way.

Chris joins TeleComp with extensive experience in linguistics and customer service. After receiving his B.A. in Spanish from Hendrix College in Conway, AR, Chris moved to Montevideo, Uruguay, where he traveled throughout South America and Eastern Europe to sharpen his language skills. He has a broad background in customer service and a keen attention to detail through his experience as an Office Manager in several Law Offices. He is responsible for all purchasing, shipping, receiving and inventory management for our entire organization. This includes our comprehensive product line of computer, telecommunications and structured cabling materials. This was a huge job that we desperately needed Chris' help with!

Jeremiah is the brains behind our inside computer technical service department. He has been a part of repairing several computers each day since 1999. He first started with Dixieland Computers at age 19 out of high school. Now, at the ripe ole age of 28 he has repaired close to 10,000 computers and is considered a computer technical prodigy by his peers in the industry. His years of service and knowledge are widely respected in the region.

Shawn joined the TeleComp family in February of 2007 bringing almost 15 years of experience in management, technology troubleshooting, networking, graphic design, publications, web development, counseling, developing multi-dynamic curriculum, and flow design initiative. Shawn is the Logistics Manager for TeleComp's Onsite Technicians as well as the corporate administrator. He is responsible for our marketing and graphics as well as our wireless business solution with both AT&T and Sprint.

shawn@telecomp.net

Collin Allen, Computer Technician

Collin is the newest member of our technical team. His background contains a broad spectrum of expertise in various industries. He helped designed over 80 stores for the Wal-mart Home Office, Provided Software Sales and Technical support for SOAPware Electronic Medical Records, and gave expert level Node/Technical Support for Cox Communications.

collin@telecomp.net

Scott Kibat, Computer Technician

scott@telecomp.net

Russell Tucker, Telecom Engineer

russell@telecomp.net

Will Brinkley, Telecom Technician

will@telecomp.net

Christopher Gardner, Network Engineer

Christopher has many years experience in Windows 2003 Server, Active Directory, SQL, Exchange and much knowledge in Cisco and Motorola wireless systems.  He is a Microsoft Certified Professional in several areas and studied at the School of Engineering at Southern Methodist University in Texas.  Christopher is also a seasoned airline pilot and Certified Master Automotive Technician.  Needless to say he is very service and mechanically minded!
 
christopher@telecomp.net

jgabbard@telecomp.net

Dan Foshee, Onsite Computer Technician

Dan comes to us from the world's largest protein provider - Tyson Foods of Springdale. He has tremendous experience in all Apple products and is certified in many areas of that product line. In addition, Dan has extensive knowledge of desktop publishing and artistic design. Currently he performs on-site service and sales at our Bentonville location.

Nathan King, Onsite Computer Technician

Nathan obtained his Bachelor's degree in Information Management and Systems with a concentration in Business from the University of South Carolina Upstate.  Already his diverse back ground has been beneficial.  Nathan has recently been promoted to this position to handle all scheduling of on-site services for our technicians.  This important position creates a single point of contact for all service orders and customer relations.

Theresa Worden, Senior Project Manager

theresa@telecomp.net

Dawn Capito, HR Director

Dawn initially joined the team to head up all financial & bookkeeping aspects of the company.  After a ton of hard work keeping our accounting affairs in order, she has now moved into the Human Resource role to effectively take care of all employee benefits, insurance and other administrative duties.

Aaron is another high-school "over achiever" that has contributed greatly to the team. He performs basic computer diagnostic and repair work as well as showroom sales and interoffice duties. Aaron has been with TeleComp for 2 years and has great potential for a future network engineer. AND BIG NEWS!!! As a senior at Bentonville High School, Aaron has earned a FULL RIDE scholarship (and a little spending money to boot!) from the University of Arkansas ' GO HOGS! He will start at the U of A in August of '07 with focus in UA's ROTC program, and will continue to work for TeleComp at our Johnson location. Congrats, A-RON!