Christian Ricks, J. D., Director of Operations

Christian has been with TeleCompNET, Roger's original telecom company since 2000. She is responsible for the daily operations of all telecommunications, customer service, consulting, proposals, order entry, billing, and problem resolution. Christian is our first line of defense when dealing with any telephone line or circuit issues. She is on top of all problems and finds the speediest solution with carriers such as SBC/ATT, BellSouth, Sprint, TouchTone and all other telecom carriers and resellers to get our customers back up and running smoothly.

Christian holds a Juris Doctorate Degree of Law from the University of Arkansas, and is located at our Tulsa, Oklahoma office.

Bill comes to TeleComp with a diverse background in the entrepreneurial world, Bentonville police force and paramedic services. He is responsible for product sales primarily in the Benton County Arkansas and NE Oklahoma territories. Bill is extremely knowledgeable in AT&T and Embarq circuit/bill auditing and the ShoreTel VoIP product line as well as many other products and services we offer.  He works extremely hard on his accounts and is known for being a consummate customer advocate.

bfernandez@telecomp.net

Zack started with TeleComp in April of 2006 out of Springfield, MO. He was brought on to expand TeleComp's presence in Missouri, specifically handling special projects with Embarq (formerly Sprint) in Jefferson City, Lebanon, and Rolla. Zack handled this responsibility until May of 2007, at which time we asked Zack to relocate his family to Northwest Arkansas, TeleComp's corporate headquarters.

Zack is now the Regional Sales Manager for TeleComp in Washington County, and handles sales, customer service, consulting, and problem resolution in both Springdale and Fayetteville. His primary focus is in helping clients find the right solution to their technology needs in addition to expanding market awareness of our ShoreTel IP Telephony phone system. Zack's strong background in customer service combined with his technical knowledge make Zack ideally suited to this task. Additionally, Zack's pre-sales consulting ability with other wireline products such as Internet T-1 circuits, MPLS networks (WANS for multiple location businesses) enable Zack to customize solutions for any technology need.

Wally recently moved from Arkansas to the thriving SW Missouri city of Branson and joined the TeleComp team as our Regional Sales Manager. He went on perhaps one of the most rapid training courses in the history of TeleComp and learned the wireline business. Whereas TeleComp has a peak performing history with AT&T in the SW United States, we have started working with NuVox, a CLEC (our first) in Branson, to offer dial tone as a competitor to the dominant carrier (ILEC) CenturyTel. And yes, Wally knows more about NuVox wireline products than anyone on staff at TeleComp (and some on staff at NuVox!).

Additionally, we will be offering both Nortel traditional phone systems and ShoreTel VoIP phone systems in the Branson area.

Wally has worked in Sales during all of his professional life, with 8 years as a Sales Manager and Trainer for Wyndham Resorts.

We are looking forward to moving into Branson and offering new technology for the business community in that area, of which the city of Branson has been offered such up to date technology products. This is quite possibly the largest opportunity for success TeleComp has experienced as a company, and we're excited to have Wally leading the way.

Michelle has over fourteen years of technology experience, specializing in defining VoIP, Converged Networks and Application Services to meet customer’s specific needs. Her career resume includes key involvement with long range strategic planning to define and bring to market new products and services such as Centrex/Plexar IP, IP VPN and Wireless Broadband utilizing IP Enabled MPLS Network for the Fortune 500 telecom/data company, ALLTEL.  She was responsible for managing the State of Arkansas’ Telecom and Data needs including over 35 thousand phone lines, multiple MPLS and WANs, and numerous successful IP deployments.  She is also credited with the forethought, planning, execution and management of Northwest Arkansas’ Premiere Fiber Park at Pinnacle Point.

Michelle positions herself and TeleComp uniquely with her clients to facilitate a positive technological impact designed to increase the bottom line by focusing on the keys areas of business: Revenue, Image, Productivity, Efficiency, Safety, Stability and Security. Michelle’s vast experience and success in the RFP processes, ERATE as well as Rural Health funding have proven invaluable in the Government, Education, Healthcare, Banking and Manufacturing Industries. Emerging Technologies such as RFID, Disaster Recovery Initiatives and Satellite Broadband via MPLS are current focuses.

Michelle is both CISCO and NORTEL certified and holds a Bachelor of Science in Business Administration – Financial Management from the University of Arkansas.